Remote Computing Resources for CALS Employees
Thinking of taking your office desktop home?
What to consider prior to taking home your desktop:
- Most desktops do not have wireless capability and cannot connect to your home wireless
- You will need to setup your computer close to the wireless router and connect an Ethernet cable to the back
- You should connect via VPN if you need to access your department shares
- If you cannot locate your desktop close to your home wireless router or if your router does not have an available port on the back to connect a cable into, you will need a USB wireless adapter. Most retail stores and Amazon appear to be out of stock.
CALS IT has a handful of USB wireless adapters available for loan. In addition, we have some laptops you may loan out (therefore not needing to setup your desktop) and we also have some monitors and network cables. Submit your request here: https://go.ncsu.edu/calsit-
Using your home personal laptop:
If you have a personal computer at home, you should be able to access most campus resources. Just be aware of Endpoint Security Requirements around data and antivirus, see Accessing NC State data from Personal Devices. You should not download or store red data to a non-NCSU device. See Telecommuting Resources.
If you do not have a computer at home and need a loaner or new laptop, see the next section.
Need a laptop?
CALS IT has loaner laptops available. We do need to prioritize these loaners for full-time staff, but we may also loan to part-time staff and student workers upon evaluation and availability.
Please DO NOT purchase laptops on your own or from local retailers (pcard purchases for computers are not allowed). All laptops must be Endpoint secured, managed, and have approved specifications. If you need to purchase, submit a request for a purchase: go.ncsu.edu/calsit-purchase. The turnaround time is 2-4 weeks on computer purchases. However, we may be able to get some Lenovo laptops sooner from CDWG. Please submit the form and we will work with you. Please be patient after submission as we many requests and are working through them.
- The NC State Staff Senate offers a computer loan program to staff in need of computers.
- NC State Libraries is working on expanding their Technology Loan program with additional laptops and webcams for Faculty (we expect the borrowing periods will be extended).
Do you want to install a camera to keep an eye on your lab equipment?
Requests for Security Camera installations must go through the Security Applications and Technologies (SAT) department for approval. Users should not install any third-party cameras for monitoring or recording areas without approval from SAT and Environmental Health and Public Safety (EHPS). See our Knowledge Base Article.
- NC State Coronavirus Update.
- Snagit is great for creating documentation and for short video tutorials.
- Tips from NC State faculty to help you navigate the online teaching landscape. We also recommend the workshop, Keep Teaching: Creating an Academic Continuity Plan for Campus Emergencies, that is being taught online in Zoom throughout March.
- Install Jabber on your smartphone or computer to emulate your office phone.
- Zoom at NC State.
- NC State Zoom login
- DELTA Zoom Knowledgebase
- Zoom’s Website (zoom.us)
- Training Videos (zoom.us)
- Download Zoom client
Other Campus Resources
- Telecommuting Resources
- Executive Vice Chancellor and Provost – Keep Teaching
- Division of Academic and Student Affairs (DASA) – Working From Home
- Electrical and Computer Engineering – Working Remotely at NC State
- Reminder that both the NYU and Boston University pages are nice for staff preparing to work from home, although the layout is a bit different than the approach that has been used here in the past.
Resources for getting your course online
- Keep Teaching: Academic Continuity Planning: Provides an overview of strategies and resources for teaching
- DELTA Knowledge Base: Contains knowledge base articles on specific subjects authored by DELTA.
- Getting Your Course Online Quickly: Workshops offered by DELTA through Zoom.
- Guide to video for Wolfware Projects and Outreach users: This is a guide on how videos can be posted, the captioning requirements, how to get your videos captioned, and how to add captions once you have them.
Free Home Internet for Students
Connectivity for students who don’t have it
- FCC agreement stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.
- Comcast COVID-19 response: offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time
- Charter Free Internet offer for 2 months
- AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families
- Verizon COVID-19 response: no special offers, but following the FCC agreement.
- Sprint COVID-19 response: follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge (I expect others will follow).
- T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge (I expect others will follow).
Like you, CALS IT is heeding the warnings and practicing social distancing and working from home. But, we do have tools available to remotely assist or deal with emergency situations with on-campus technology. Contact us at email@example.com.